关于商务英文电话用语

　　接打电话

　　A: Good morning. Hudson Textile Company.

　　A:早上好!这里是哈德逊纺织品公司。

　　B: Good morning. Could I speak to. Mr. White, please

　　B:早上好!请叫怀特先生听电话。

　　A: Yes. Hold the line, please... Hello, Im afraid Mr. White is completely snowed under at present. He shouldnt be free until 11 oclock. Can I take a message

　　A:好的，请稍等喂，怀特先生现在根本走不开，直到11点才有空。需要我转告一下吗

　　B: Of course. Could you ask him to call me back Its about the sample of article No.067.

　　B:当然，请叫他给我回电话，是有关067号货的样品。

　　A: Yes. Whats your name, please

　　A:可以，请问您贵姓

　　B: This is Aram of Trans-America Clothing.

　　B:我是泛美服装公司的艾拉姆。

　　A: Mr. Aram. Does he have your number

　　A:艾拉姆先生，他有您的电话吗

　　B: Yes , but Ill give it to you again. Its 82345678.

　　B:知道，但我还是跟你说一下，82345678。

　　A: Thank you, Mr. Aram. Ill give Mr. White the message.

　　A:谢谢，艾拉姆先生，我会转告怀特先生。

　　电话预约英语口语

　　初级表达方式

　　1. Hello, Bill Burton speaking.

　　你好，我是比尔伯顿。

　　2. What can I do for you

　　您有事吗

　　3. Im glad to finally get a hold of you.

　　很高兴，我终于联系到您了。

　　4. I will be out of town that day.

　　那天，我要出城去办事。

　　5. What about Thursday afternoon

　　周四下午怎么样

　　6. Will that work for you

　　你可以吗

　　7. Shall we say about 2 oclock

　　我们定在2点好吗

　　8. Hello, is Doris available

　　你好，多丽丝在吗

　　9. Whos calling please

　　请问您是哪位

　　中级表达方式

　　1. This is Jenny Jenkins of Bradford and Sons returning your call.

　　我是布拉德福家庭公司的詹妮詹金思，您给我打过电话。

　　2. My secretary said you called concerning our meeting next Tuesday

　　我的秘书说您打电话问我们下周二见面的事，是吗

　　3. Is there any possibility we can move the meeting to Monday

　　我们有没有可能把见面时间改到周一

　　4. Im sorry, Im afraid Im completely booked on Monday.

　　对不起，恐怕我周一的日程已排满了。

　　5. Would it be possible to postpone until you return

　　能否等您回来再说

　　6. Ill look forward to seeing you at 2 oclock next Thursday afternoon.

　　我盼着下周四下午2点与您见面。

　　7. Actually, I do need to change the time of my appointment.

　　事实上，我确实需要改一下预约时间。

　　8. I have a scheduling conflict, and I cant make it that early.

　　我的行程安排有点冲突，所以我无法那么早到医院。

　　9. Can you put me down for that time slot

　　你能把我的名字记在这个时间段吗

　　高级表达方式

　　1. I wanted to let you know I will not be able to make our meeting next Tuesday.

　　我想告诉您下周二我不能赴约。

　　2. I was counting on taking care of our meeting before I leave, but I suppose I could shuffle a few things.

　　我原本打算在离开之前处理好见面之事，不过我想我可以重新安排一下。

　　3. If you need to change the time, please feel free to call me on my cell phone.

　　你如果要更改时间，请随时打我手机联系。

　　4. Im calling to confirm your appointment for tomorrow morning at 9 am with Dr. Parker.

　　我打电话是想确认一下你明天上午9点与帕克医生的预约有没有问题。

　　5. Sorry mam, the only opening we have after lunch is 1:15, but I might be able to work you in after 4.

　　对不起，夫人。午饭后唯一的空缺时间是1:15，不过我能把你加在4点以后。

　　dialogue

　　A：Hello, Bill Burton speaking. What can I do for you

　　B：Hello, Mr. Burton. This is Jenny Jenkins of Bradford and Sons returning your call. Im sorry you missed me when you called my office this morning. My secretary said you called concerning our meeting next Tuesday

　　A: Yes, Ms. Jenkins, thank you for returning my call. Im glad to finally get a hold of you. I wanted to let you know I will not be able to make our meeting next Tuesday. I will be out of town that day. Is there any possibility we can move the meeting to Monday

　　B: Im sorry, Im afraid Im completely booked on Monday. Would it be possible to postpone until you return

　　A: Oh dear, I was counting on taking care of our meeting before I leave, but I suppose I could shuffle a few things. Yes, we can arrange something. I will be back Thursday morning. What about Thursday afternoon Would that work for you

　　B: That should be fine. Shall we say about 2 oclock

　　A: Perfect. Ill look forward to seeing you at 2 oclock next Thursday afternoon. If you need to change the time, please feel free to call me on my cell phone.

　　B: Thanks Mr. Burton. Ill see you on Thursday.

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